ENGLISH V - BUSINESS CORRESPONDENCE AND COMMUNICATION

Departments of Information Technology,

Statistics, Management Science & Technology

PROVISIONAL 12-WEEK SYLLABUS

Delivered by Dr Anastasia Rothoni / E-mail: anroth@aueb.gr

Office Hours / Office Telephone Number: 210-8203419

 

PROVISIONS:

         4 hours teaching per week

         C2 English Language Competence

 

WEEK

Business Communication & Academic Readings

1

Business Communication & Human Relations

Defining & Understanding the Intentions of a Writer in a Business Environment

2

The Fine rt of Message Design

Academic Reading

3

Drafting Inquiries and Requests

4

Drafting Complaints                                      

Academic Reading

5

Payment & Sales

Academic Reading

6

Form Letters: Acceptance, Refusal and Acknowledgement

7

Academic Reading

8

In Company communication: Interoffice Memoranda

Electronic Mail & Employment Communication

9

The Resume as a Sales Letter: Curriculum Vitae (CVs) and Cover letters

10

Reporting Principles

Academic Reading

11

Outlining and drafting Business Ideas:

The Proposal                                                                

12

Revision

 

COURSE MATERIAL:

1.       Business Communication: Karagkouni, K. (2018) The Art of Drafting Business Documents. AUEB Publications, Athens.

2.       Selected Academic Readings from various sources (available on e-class).

 

ASSESSMENT:

 One Final Exam consisting of two parts:

 

OBJECTIVES:

The aim of this module is to provide students with advanced skills in English in order to function effectively in various academic and professional settings (IT management, industry and international societies). The syllabus consists of two components: communication skills and academic readings. Students will be guided to shape their communication skills in writing, for multiple audiences, in a variety of professional situations encountered in global business environments. The academic readings part will strengthen the students skills in comprehending and processing written specialized discourse with parallel emphasis on language awareness.